Broetje-Automation, renowned leader for automated assembly in the aerospace industry, is proud to announce a groundbreaking development in its commitment to service excellence. The integration of BA Services into Broetje-Automation GmbH is a significant milestone for the company’s commitment to a full lifecycle support for its customers. This step will further strengthen the excellent service and streamline the internal organization to provide customers worldwide with the best service in the accustomed quality.

Commitment and Expertise 

Broetje-Automation has long been recognized not only for its cutting-edge technology but also for its unwavering dedication to providing exceptional productivity, availability and quality to its customers worldwide. With the integration of BA Services into the global organization of Broetje-Automation GmbH the BA Group amplifies this commitment and brings together the expertise, experience and dedication to create a powerhouse of operational excellence for the benefit of the customers.

Service is Broetje-Automation´s Strongsuit 

At Broetje-Automation, the commitment to exceptional service is underpinned by several key perks that set the company apart:

• Unparalleled Expertise - Customers benefit from the knowledge and experience of highly trained professionals who possess deep insights into the company’s products and solutions. The Broetje-Automation Academy secures an additional knowledge transfer to the operators and maintenance teams for the customer.
• Global Reach - An expanded global service network ensures customers receive timely and comprehensive support regardless of their location. Wherever you need Broetje-Automation, Broetje-Automation we will be there.
• Rapid Response - The enhanced service operation is designed to provide swift response times and quick issue resolution to minimize downtime.
• Customized Solutions - Broetje-Automation works closely with customers to tailor solutions to their unique needs, maximizing efficiency and productivity. This includes a close collaboration with the internal maintenance teams at the various customer sites.
• Continuous Improvement - The company is committed to ongoing improvement of its service offerings, staying at the forefront of the industry through innovation and customer feedback. Offering tailored service concepts that meet the requirements of the customers worldwide leaving customers from Broetje-Automation to focus on their core business activities.
• Lifecycle Support - The global Broetje-Automation team is a continuing partner during the entire lifecycle of the machines we deliver. Through their upgrade and retrofit services Broetje-Automation help its customers improving efficiency, safety and productivity even decades after the start of production.

Dedication for Quality 

With the recent integration into the Broetje-Automation core business the company exemplifies its dedication to delivering outstanding service and signifies the company’s commitment to customer success. The company is enthusiastic about the opportunities this collaboration presents and looks forward to continuing to serve its customers with excellence.

Quelle: Pressemitteilung Broetje-Automation GmbH, 28.09.2023